Track A — Functional AI

AI for Analytics

Over half your web traffic is no longer human. Learn to measure all three storefronts — the website, the chatbot, and the AI agents — and turn the data into revenue you can defend.

● UC Santa Cruz Extension● Three live online classes plus a final strategy memo. Each class blends concept blocks, work on the shared LaceYard corpus, and AI-assisted labs — with graded homework between classes and live re-derivations opening each session: every answer needs the files used and a method a classmate could reproduce.
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Taught by faculty atAlba — The American College of GreeceUC Santa Cruz Extension20+ years teaching · thousands of students trained
What this class is

A hands-on course in analytics for the two-visitor web, where your visitors are humans and machines. You run the analytics of LaceYard — a fictional online shoe retailer with a live simulated store, a 13-file data corpus, a chatbot, and an agent-commerce endpoint — using your AI assistant as the analyst's workhorse while you own every number. You learn to read websites (funnels, customer value, honest regression), chatbots (containment, chat-assisted revenue), and AI agents (tasks, mandates, protocol orders), and you finish by writing the strategy memo that finds +30% revenue, every number defended from the files.

Who it's for — Marketing, product, operations, and business professionals who work with websites, apps, chatbots, or AI-facing storefronts and want to make data-backed decisions — no coding background required.

In class you work on a synthetic company corpus — a fictional business modeled on real-world challenges, so you practice on realistic, messy data, not toy examples.

What you'll be able to do
  • Measure the two-visitor web: know who's really at your door — humans, chatbot users, verified bots, declared agents, and stealth scrapers
  • Apply the Reach–Engage–Convert framework as controllable inputs — and never present a rate without its base
  • Direct an AI assistant to sessionize raw clickstream data and fit an honest conversion model — catching the leakage, confounders, and self-selection traps a flattering model hides
  • Read GA4 like an analyst — and know exactly which questions (margin, identity, machines) need the warehouse instead
  • Compute RFM tiers, CLV, LTV:CAC, and cohort retention — and join behavioral tribes to wallets to find the highest-ROI fix on the site
  • Grade a chatbot by its job: containment with a satisfaction signal next to it, false-containment-adjusted rates, and chat-assisted revenue without the self-selection lie
  • Review AI agents like employees — a shared agent handbook, a per-agent ledger, and Know-Your-Agent (identity, authority, compliance) — and audit agent commerce by reconciling ledgers, not funnels
  • Read a raw server log as a behavioral record: take the census of humans and machines, find the crawler sweeping your catalog, and decide serve, price, or block
You'll build your own AI agent

You leave with Your AI assistant as the analytics workhorse — loading the corpus, modeling, segmenting, and generating verified reports — plus four agents you hire, brief, review from their ledgers, and retire..

Every Enorasi student leaves with their own AI agent — built to their own custom spec — and uses it in their daily work. Whatever your role, you decide what it knows, what it does, and how it works — then put it to work.

The path

How you build them, class by class

1The two-visitor web, the LaceYard corpus, metrics that matter, regression read honestly

Foundations, Data & Honest Analysis

  • The course thesis: majority-machine traffic — and the three analytics (website, chatbot, agent) that share one discipline
  • Where the data comes from: tags, cookies, pixels — plus the server logs where bots and agents are honest
  • Reach–Engage–Convert as controllable inputs, computed on LaceYard's real numbers
  • From 61,812 raw events to an honest conversion model: leakage, confounders, A/B tests, and the duration paradox
2The industry-standard lens, customer value and loyalty, and a storefront with no pages

GA4, Your Best Customers & the Chat Storefront

  • GA4 by example — reports, key events, funnels, UTMs — and what it quietly hides
  • People, not sessions: identity stitching, RFM tiers, CLV vs CAC, cohorts, and the replenishment heartbeat
  • Find the tribes with clustering, join them to wallets, and design a segment A/B with a guardrail
  • Chatbot analytics: every web metric's chat twin, containment traps, false containment, and when NOT to build a bot
3Agents as employees, agents as customers, commerce over protocols, and the two-visitor scorecard

When Customers and Employees Are Agents

  • How a person briefs an agent and turns a task into a routine — the three hires, the shared handbook, the ledger
  • The server log as a behavioral record: the census, the hourly profile, and the crawler that swept the catalog
  • A purchase with zero pageviews under a mandate — and how agents find each other (card + registry) and talk (MCP)
  • The two-visitor scorecard: one measurement language across website, chatbot, agent-employees and agent-customers
The tools that matter

The names the whole industry runs on.

01

Your AI assistant

Claude, ChatGPT, or Gemini as the analyst's workhorse — it loads the files, computes, and drafts the reports; you verify and own every number.

02

Google Analytics 4

The industry-standard web analytics cockpit — you learn what it answers well and exactly where the data warehouse must take over.

03

MCP & agent protocols

The fast-emerging rails of agent commerce — mandates, protocol ledgers, llms.txt, the agent card and registries — instrumented before they're big numbers.

Plus the rest of the working stack — Google Analytics 4 (GA4) · Warehouse-style event exports · Claude / ChatGPT / Gemini as the analysis workhorse · AI-generated, human-verified reports · Web-server logs · Agent protocol ledgers · MCP · llms.txt, product feeds & the agent card at /.well-known/agent-card.json · Agent registries, mandates & ledgers.

Your capstone

Your hands-on capstone: the +30% memo, plus a deck of no more than 10 slides. As LaceYard's head of analytics you find the revenue levers hiding in the corpus — across the website, the chatbot, and the agent surfaces — size each one in dollars with a method a classmate could re-run, and attach a validation plan to every recommendation. Graded on five lines: correctness · lever quality · validation plans · two-visitor coverage (at least one lever from human data and one from machine data) · governance (one handbook amendment). This is the work your certificate is based on — and a portfolio piece that proves you can measure a business whose visitors are no longer only human.

Your certificate is based on what you build — not attendance.

Ready to build your AI agent?

A small, high-quality cohort for professionals — fully online, hands-on from minute one.

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